Shipping policy

Sheen Shashkay delivers premium products nationwide across Pakistan. We continuously strive to make your premium lifestyle shopping experience fast, smooth, secure, and completely seamless.

Order Processing and Timelines:

  • All orders placed on our store are processed within 1 to 2 business days (excluding Sundays and national public holidays).

  • Standard delivery timelines across Pakistan range between 3 to 5 business days after the package has been officially dispatched from our facility.

  • During high-volume periods, major shopping festivals, or extreme weather conditions, deliveries may occasionally experience minor delays. We appreciate your patience during such unexpected instances.

Shipping Charges:

  • We offer standard Free Shipping across Pakistan on specific promotional campaigns or orders meeting designated cart thresholds.

  • Standard fixed shipping fees apply to all other domestic orders and will be dynamically displayed during checkout before final payment confirmation.

Order Tracking: As soon as your package is handed over to our official third-party courier partner, an automated shipment notification containing a unique tracking ID will be dispatched via email or SMS text message. You can use this ID to monitor your package journey in real time.

Undelivered Packages: Our courier partners will attempt delivery up to two distinct times at your provided destination address. If the delivery fails due to an incorrect address, non-availability, or refusal to accept the package, the order will be sent back to our main warehouse. Re-shipping such returned orders requires upfront processing and shipping fees paid in advance.